The Fireplace Guys Reviews
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I’d give 10 stars, if possible. We checked out every fireplace company from Savage to Hudson and went with Fireplace Guys. We couldn’t have had a better company to work with. Nick was great to work with, helped us navigate decisions to get the right fireplace for us. They had the 41” Kozyheat set up in back and allowed us to take a look. Nick provided suggestions on fireplace, mantle, and layout to give us the vision I wanted. He provided a quick turn around and was easy to work with.
Taylor, Miguel, and Jake showed up to install. Their work was superior. They provided above and beyond any customer service I’ve seen. They asked our thoughts and what the vision was, offered suggestions. Taylor said the design options were virtually unlimited and we could have fun with it. This eased all concern with accomplishing my vision. They are not only installers, but artists. The brick and mantle install is absolutely BEAUTIFUL! They nailed my vision better than I could ever have imagined. They were respectful, clean, and polite - such a pleasure to work with. I would recommend them for any fireplace work or service. I wish all projects were such a great experience! Thank you, Fireplace Guys!
Excellent skill and service. I would recommend these people without reservation.
Matt came to fix/clean my gas fireplace. He explained what my options were fix/replace with pricing for both. He cleaned the whole unit and it looks better now than ever.
I would recommend The Fireplace Guys to ANYONE that needs service to their fireplace - they were great to work with!!!!
A Very Happy Customer
This was the 2nd time we've had them to our home to convert wood burning to gas.
Loved the whole entire process. These guys were so professional with everything. Their service is as excellent as their product.
They even worked with the city to complete those necessary permits.
We'll be using them again for sure.
paul & jodi mayers
Yesterday we had the privilege of having a new fireplace installed by Jake, Miguel, and Tom. They were polite, knowledgeable, and very careful not to make a mess in the house. Jake did and a great job of taking the mantle off and Miguel did an excellent job of explaining how the fireplace worked when they were all finished. They all worked hard to remove the old fireplace and fit the new one in. I would have them do more work for us in a heartbeat. Great job, Fireplace Guys!
Bought a fireplace from fireplace guys and had Tom and his crew install in our new porch. We use our porch year around with the only heat supplied by the fireplace.
Tom and one other guy had it installed and operating in a timely and professional manner.
Thank you Tom
We love our new fireplace! Tom and the crew did an awesome job!
Excellent work on a nearly 30 year old unit. A clean and repair service had it up and running in less than an hour. Very pleased and impressed with the quality of service, and knowledgable technician.
I appreciate the service I got from Mathew, and I'll stick with the Fireplace Guys for any future service.
Xue was great to work with! He was easy to schedule and was always courteous and professional. He cleaned and repaired our nonfunctional 30 year old gas fireplace and now it looks and works like new.